Business Data Analyst
Sunnyvale, CA
Full Time
Experienced
Job Title: Sr.Data Analyst
Position Type: Full-time
Location: SF Bay Area/Sunnyvale, CA
Salary Range: $100,000 - $150, 000 (USD)
Position Type: Full-time
Location: SF Bay Area/Sunnyvale, CA
Salary Range: $100,000 - $150, 000 (USD)
About the Role
We're looking for a Data Analyst to join our Customer Success team and lead the delivery of data-driven solutions for game studios. In this role, you will own the onboarding journey, serve as a trusted analytics advisor, and help build a data-first culture within our customers 'organizations.
Key Responsibilities
- Drive Customer Onboarding: Guide customers through the onboarding process for ThinkingData's behavior analytics platform — including data collection design, SDK and event validation, and dashboard setup.
- Be the Analytics Expert: Act as a strategic partner to customers, helping translate business goals into measurable data strategies across collection, analysis, and reporting.
- Enable Data-Driven Culture: Provide ongoing consultation to support customers' digital transformation and promote best practices for data-informed decision-making.
- Industry-Focused Guidance: Research and curate analytics best practices tailored to game genres, lifecycle stages (soft launch, LiveOps), and business models (IAP, IAA, hybrid).
- Deep-Dive Analytics: Apply descriptive and diagnostic analysis to uncover gameplay trends, monetization bottlenecks, and user segmentation opportunities.
- Customer Support & Training: Be responsive to product questions, troubleshooting requests, and on-site or remote training needs.
- Knowledge Sharing: Contribute to internal knowledge bases covering analytical techniques, success stories, and game-specific metric frameworks.
Qualifications
- Bachelor’s degree or higher in Mathematics, Statistics, Computer Science, or a related field
- 5+ years of experience in data analytics, preferably in gaming or digital product environments
- Strong SQL skills and experience building reports and dashboards
- Experience defining and analyzing key business metrics (e.g., retention, LTV, conversion funnels)
- Solid understanding of how analytics ties into product development, marketing, and operations
- Excellent communication, documentation, and presentation skills
- Proactive, self-motivated, and comfortable working across customers and internal teams
Why Join Us
- Shape the US expansion of one of the world’s most advanced game analytics platforms
- Work closely with leading developers and publishers across all genres and platforms
- Take ownership of high-impact projects across onboarding, strategy, and support
- Be part of a fast-growing, global team with a gamer-first mindset
- Competitive salary, equity options, and a flexible, remote-friendly culture
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